MetaAttributesImport blockerAuto-fixable
Invalid condition value
condition must be new, refurbished or used.
What is this issue?
condition must be new, refurbished or used.
Affected field:
conditionImport blocker: your file will fail to import until this is resolved.
What it looks like in your file
| id | condition | |
|---|---|---|
| 2 | MUG-01 | New |
| 3 | TOTE-01 | renewed |
| id | condition | |
|---|---|---|
| 2 | MUG-01 | new |
| 3 | TOTE-01 | refurbished |
This issue is fixed automatically. Upload your CSV to fix it now.
Fix nowWhy Meta rejects this
condition is required for every product on Meta, and other values aren't accepted.
Valid values / expected format
- ✓new
- ✓refurbished
- ✓used
Fix in StriveFormats
This issue is auto-fixable. Upload your CSV and click Fix Issues to apply all safe corrections at once.
Auto-fixable: this issue is corrected automatically when you click Fix Issues.
Fix in Excel
- 1In Excel, click the column letter for the condition column.
- 2Press Ctrl+H. Type the invalid value in 'Find what' and the correct value in 'Replace with', then click Replace All.
- 3The accepted values are: new, refurbished, used.
- 4To prevent future errors, add a dropdown: select the column, go to Data > Data Validation, choose 'List', and enter the valid options separated by commas.
- 5Save as CSV UTF-8 (Comma delimited).
Fix in Google Sheets
- 1In Google Sheets, select the condition column.
- 2Press Ctrl+H, find the invalid value and replace it with the correct one, then click Replace All.
- 3Accepted values: new, refurbished, used.
- 4To add a validation dropdown: select the column, go to Data > Data Validation, choose 'Dropdown (from a list)', and enter the valid options.
- 5Go to File > Download > Comma Separated Values (.csv).
Prevent it next time
- ✓Copy-paste allowed values directly from the official template to avoid typos.
- ✓Use Excel Data Validation or Google Sheets Data Validation to restrict the column to a dropdown of allowed values.
- ✓Check the platform's official documentation for the current list of allowed values, as they can change.
How StriveFormats detects this
StriveFormats checks the condition column against the exact list of accepted values for Meta. The comparison is case-sensitive, so any difference in capitalization or spelling is flagged as an invalid value.
►Technical detail
Meta's importer checks this field against a fixed list of accepted values. These are often short codes for internal settings; for example, "active" and "draft" set whether a product is visible. The match is exact and case-sensitive: an extra space, different capitalization, or a synonym (like "enabled" instead of "active") gets the value rejected. The allowed values can change between platform versions, so always check the latest template.