Amazoncompliance
item-description too long
The item-description exceeds Amazon's typical 2000-character limit.
What is this issue?
The item-description exceeds Amazon's typical 2000-character limit.
Affected field:
item-description too longWhy Amazon rejects this
Descriptions over the limit may be truncated or rejected depending on the category template.
Valid values / expected format
- ✓Check the platform's documented character limit
- ✓Use =LEN() in Excel to count characters
Examples
| Bad value | Good value | Note |
|---|---|---|
"xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" | "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx..." | Over 80 characters vs within 80 |
Fix in StriveFormats
StriveFormats flags every row where the value exceeds the platform limit so you know exactly which cells to shorten.
Fix in Excel
- 1In Excel, right-click the column header next to item-description too long and choose 'Insert' to add a blank helper column.
- 2In the first data row of the helper column, type: =LEN(X2) -- replace X2 with the actual cell reference of your item-description too long column.
- 3Copy this formula down to all rows by double-clicking the fill handle (the small square in the cell's bottom-right corner).
- 4Go to Data > Filter. On the helper column, use a number filter for 'Greater Than the limit'.
- 5For each flagged row, click into the original column's cell and shorten the text until the helper column shows a number at or below the limit.
- 6When done, select the helper column, right-click, and choose Delete. Save as CSV (Comma delimited).
Fix in Google Sheets
- 1In Google Sheets, click the column letter next to item-description too long and insert a blank column (right-click > Insert 1 column left/right).
- 2In the first data row of the helper column, enter: =LEN(X2) -- replace X2 with the cell reference for your item-description too long column.
- 3Copy the formula down to cover all data rows.
- 4Go to Data > Create a filter on the helper column. Use the filter to show only rows where the value is greater than the limit.
- 5For each flagged row, shorten the original column's text until the helper column shows a number at or below the limit.
- 6Delete the helper column. Go to File > Download > Comma Separated Values (.csv).
Prevent it next time
- --Know the platform's character limits before writing titles and descriptions.
- --Use =LEN() in Excel or Google Sheets to count characters as you type.
- --Focus on high-impact keywords rather than full sentences in title fields.
- --Review titles for length before exporting -- it is much faster to fix them in the source sheet.
How StriveFormats detects this
StriveFormats measures the character length of every cell in the item-description too long column and compares it against Amazon's documented limit. Rows exceeding the limit are individually flagged with the actual character count.
►Technical detail
Amazon enforces a the documented limit-character limit on the item-description too long field. This limit exists because the platform stores and indexes the value in a fixed-width database column or a search index with a maximum token size. Values exceeding the limit are either silently truncated (causing your data to appear differently on the storefront) or the entire row is rejected. The character count includes all spaces, punctuation, and special characters -- it is not a word count.